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Press Offices > Consumer Protection

Ombudsman for Financial Services Providers

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Ombudsman for Financial Services Providers

More from Ombudsman for Financial Services Providers

FAIS Ombud orders broker who invests in risky bridging finance scheme to pay

The adviser must identify the financial product or products that will be appropriate

FAIS Ombud takes on mantle of statutory ombud and nails insurer in important ruling

Orange Insurance failed to pay for admitted liability

Placing a client in shady forex investments despite warnings by regulators

FAIS Ombud orders investment brokers to pay

Broker with strange licensing records ordered to pay by Ombud

Claim repudiated on the grounds that certain security requirements had not been met

Ombud finds broker chased commission by extending maturity date

The view that such a long term investment was nothing other than commission driven

Ombud slates Old Mutual for altered investment documents

Losses as a result of inappropriate advice and related issues of non-compliance

Ombud orders dilly-dallying investment company to repay R300 000

Respondents were not licensed in terms of the FAIS Act

No proof of advice, so car dealer must cough up

Financial services rendered in violation of the FAIS Act and the General Code of Conduct

FAIS Ombud dismisses complaint against Old Mutual

I am of the view that Mashigo was well aware of the limitations on the policy

Broker must cough up as he cannot show proof of advice

A direct marketer shall be obliged to record all telephone conversations

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